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FREQUENTLY ASKED QUESTIONS
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So, I can't find my ticket...E-mail support@goodtimetickets.com.au Clearly state which ticket type you purchased, and from what e-mail account. They will re-send it to you.
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I bought a transport ticket leaving from The Havelock. Can I change to leave from The Highway?No. The departure locations are very strictly non-transferable.
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Can I skip the morning bus?Yes, you can! If you sleep in, or you choose to not take the morning bus, simply make your own way to McLaren Vale Distillery. Pesent your General Admission ticket and Transport ticket for scanning at the gate, and we'll give you both of your wristbands. At the end of the festival, find your correct pub bus and sail off into the sunset.
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What time do buses depart in the morning?Arrive at your chosen pub by 10.30am. The final bus will depart from the pub at 10.45am sharp. Please have your bus tickets ready for scanning. Your General Admission ticket will be scanned at the gate of Day Dance.
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What bus do I get on at the end of Day Dance?If you arrived to Day Dance on a Highway Hotel bus, then you must jump on a Highway Hotel bus at the end of the day. The buses are clearly labelled, and parking marshalls will also assist.
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Do buses make any stops on the way, or way back?No! They are all direct routes. Be sure to use the bathroom before boarding your bus.
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Is Day Dance cashless?Yes. Be sure to bring your credit card or pay-wave card.
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Is there car parking?Yes. This is strictly car parking only, though. If you have hired a private bus, it will not be allowed to park on site.
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What will I be eating at Day Dance?Gang Gang Burgers (@thegangco) El Guaco Taco (@elguacotacoadl) Dietaries are catered for by both food trucks.
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What will I be drinking at Day Dance?Wines Simon Hackett Sparkling Price's Rosè Beresford Fiano Paxton Pino Gris Beresford GSM Prices Cabernet Sauvignon All wines are $13 by the glass or $50 by the bottle. Beers & Cider Vale Brewing Pale Vale Brewing Lager Vale Brewing IPA 3 Oaks Apple Cider Beers are $10, except the IPA is $12. Spirits McLaren Vale Distilling Gin & Tonic McLaren Vale Distilling Vodka & Soda El Toro Tequila Lime Ranch Water All spirits are $13 or grab two for $25.
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Is there coffee?Sure is, thanks to the good folks at Kombi Crew Coffee (@kombicrewvibes)
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What is the dresscode?There isn't a strict dress code, however the festival takes place on an agricultural site and high-heels are strongly discouraged.
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So, what can I bring?- Empty water bottles - Sunscreen (under 150ml) - Medication (labelled, in blister pack and with prescription if required) - Cigarettes and vapes - Plastic wine tumbler (We also have these for sale at the bar for $5) - A poncho (if rain is predicted) For those concerned with the dietary food options available to them, please contact us. You will be given an exception to enter with food.
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What can't I bring?Bags will be searched upon entry and any of the following will be confiscated, with entry potentially denied. - Alcohol - Illicit substances - Food (unless permission has been given due to dietary requirements) - Dangerous or inappropriate items (weapons, fireworks, etc) - Bags over A4 size. - Glass or aluminium containers - Liquids and aerosols - Picnic rugs - Chairs or tables - Tents - Umbrellas
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How much undercover space and seating do you have?We pride ourselves on having a lot of wet weather protection. There will be enough marquees for 80% of ticket holders. There is also enough seats for 80% of ticket holders. However, the dance floor is open-air, so bringing a poncho is recommended if rain is predicted.
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I've hired my own private bus to Day Dance. What do I need to know?Everyone on your bus should have General Admission tickets. Your bus will drop you and your friends off and will not be allowed to stay on site.
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Are there pass-outs?No. If you leave the festival, you can't re-enter.
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Is Day Dance 18+?Yes
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What is the refunds policy?All sales are final. Refunds are offered if the event is cancelled or postponed.
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What happens if I can't go anymore?There are no refunds. You can, however, sell or pass along your ticket without any name change required. We do not recommend purchasing a ticket off someone you do not know personally.
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Is there a coat check?No.
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What is the wet weather policy?We play rain, hail, or shine. Please dress accordingly!
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Do you have ponchos for sale?I'm afraid not! If the weather is looking like it may rain, please bring one (or more!)
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Do Ubers service the area?Yes they do, however wait times can be long.
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